Contractor Handbook

Clock and Plant

What do we need from you?

  • How many clients do you want from me ideally?

  • What's your hourly rate, and do you do 50 or 60-minute hours? Do you want to offer a 90-minute rate as well?

  • Please fill out this form with your preferred availability and the issues you feel comfortable addressing.

  • Send me a pic and bio in this format

  • If you want to send video or blog content, that would be great!

  • If you have people willing to write testimonials (colleagues, professors, supervisors, practice clients -- anyone who has seen your work), ask them to share here:

                  - Google 

                  - Yelp (they will need to search us)

                  - Facebook

*Note: with actual clients, it is best to not ask for reviews unless they bring it up.

  • Do you have copies of the books My Grandmother’s Hands and In an Unspoken Voice? If not, email emma@somaticspiritualcounseling.com and I’ll send them to you :) 

  • Would you like business cards?

1.
 
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DIRECTORY

Please put your information in the SSC Directory, and use it to find contact information for everyone in the collective. My hope is that we all develop relationships with each other and use one another as resources for peer supervision, questions, support, and brainstorming.
 

PAYMENT

I'll email you your timesheet (it's a Google Sheet). Please submit your timesheet every two weeks and you will be paid through Gusto.
 
FACEBOOK
 
If you’re open to it, please invite all your friends to like our Facebook page

  • Using your phone, go to Somatic Spiritual Counseling business page

  • Across the top is a menu that reads “Home Groups Jobs Events…” 

  • Click on “Community” from that top banner

  • Click “Invite Friends”

  • Select all + send invites           

 
INSURANCE
 
You need to carry your own liability insurance. We recommend going through CPH & Associates.

You also need to declare Somatic Spiritual Counseling as an "additional insured." You should be able to do this through your personal liability insurance online access. After being added, go to your forms, download the SSC additional insured form and email to emma@somaticspiritualcounseling.comThis has to be done before you begin seeing clients for SSC.

2.
 
 
 
 

CONSULTATION SCHEDULING EMAIL TEMPLATE

Hi Potential Client,


Thanks for filling out the intake form.

 

I applaud you for seeking out somatic therapy. Let's set up a time for a free 20-minute phone consultation.


Here are some times I have available:

- Weds, 2/24: 11:15am
- Fri, 2/26: 3:30pm
- Mon, 3/1: 2:15pm
(all Mountain Time)

Let me know if any of these work for you and a good number to reach you.


Warmly,
 

If they don’t respond, reach out again in ~5 days.

Hi there,


I am just circling back to see if you would still like to schedule a consultation, or if you have any questions I can address.


In the meantime, you may enjoy getting a taste of our style in the Somatic Spiritual Counseling video library.


Best,

3.

CONSULTATION CALL TEMPLATE

Here’s my loose protocol:

 

- nice to phone-meet you

- where are you from?

- how did you hear about somatic spiritual counseling?

- so usually I use this time to hear a bit about you, what you’re working with, and what you’re looking for, and then give you time to ask any questions you may have. How does that sound?

- (do those 2 things for most of the call)

- would you like to find a time to try a session?

- If yes, tell them: I’ll be sending you some intake paperwork - it will come from a SimplePractice email address- there’s a few disclosure forms and a credit card form that are required to be filled out, as well as a long personal history questionnaire, which is optional- anything you want me to know is great

- When they complete it, you will email them a few times for a first appointment.

- I’ll send you a video link that day

- bye!

 

**Note: If you receive any concerning information or are wondering if this person is outside your scope of practice, contact Chris at chris@somaticspiritualcounseling.com.

 
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FIRST SESSION

  • Thanks for filling out the intake paperwork – did you have any questions or anything you thought of afterward?

  • I like to repeat 2 things from the paperwork: 1. 24-hour cancellation policy 2. I am a mandatory reporter, so if you are a threat to yourself or others, or you report child or elder abuse, I need to report it

  • This is your time, and we will use it however feels best for you, but there are a few ways people usually start, if you’d like some options:

    • Meditation / grounding

    • Tell me more of your story

    • Ask me questions

    • Pick what’s feeling most alive right now, and start there

  • At the end: what would feel like a good rhythm to you—weekly, biweekly? (try to schedule while you have them whenever possible, rather than email)

NO SHOWS

  • Call, text, and email the client 5 minutes into the session to let them know that you will wait 15 minutes and then cancel the session. Include the Zoom link.

  • It’s up to you if you want to give everyone 1 free pass on no-showing or late cancelling.

  • Mark the incident on the appointment dropdown on your SimplePractice calendar.

CONCERNING CLIENT BEHAVIOR

  • Please reach out to Emma or Chris about concerning client behavior. We are always happy to support you, brainstorm, and step in if necessary.

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Simple Practice

  • Please start by watching the 20 minute video below. It should give you all the info you need to get going with the software. If you have any questions after this, feel free to reach out to chris@somaticspiritualcounseling.com. ​

Special Note(s)

  • When prompted to send initial forms for new clients- Please send forms: 1 & 2. Then you add the forms with your initials which will be forms: 3, and 4 if you are licensed or registered with governing body. Also: Standard Intake Questionnaire, Demographics Information, and Credit Card Information.

    It will look like this (with your initials instead of ES)











 

  • AutoPay: Every new client needs to be manually enrolled

    • Go to the client’s page

    • Click edit on the second line (small text under the name)

    • Click “Billing and Insurance”

    • Check “AutoPay Enrolled”

    • Click “Save Client”

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Email Signature

Emma Sartwell, MDiv, CYT

somaticspiritualcounseling.com

The information contained in this transmission may contain privileged and confidential information, including client information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

 

Your referrals are appreciated.

5.
Keyboard and Mouse
 
 
Workspace

VOICE MAIL

You can choose to create your own business phone line through Google Voice or use your personal number.

Hello,

You’ve reached the confidential voicemail of xx at Somatic Spiritual Counseling.

If this is an emergency, please hang up and call 911 or your local crisis line.

Otherwise, please leave me a detailed message, or text me at this number, or email me at xx@somaticspiritualcounseling.com, and I will return your call within 2 business days.

I look forward to connecting with you soon!

6.
 

TELEHEALTH CONSIDERATIONS

Before you begin seeing clients for SSC over video chat, Chris will reach out to you to do a 10-minute run-through of your video setup. This is merely a quality control measure. Here are a few things to consider and attend to before that meeting:

  • Position yourself far enough from the camera that the client can see at least most of your upper body.

  • Ask your clients to position themselves far enough away from their webcam so you can see as much of their body as possible, if they are willing.

  • Make sure your lighting is on your face directly. We recommend positioning yourself facing a window, or buying a webcam light.

  • Ensure your background is neat, professional, and as aesthetically pleasant as possible. A blank white wall is not ideal.

  • For those of you who will be seeing up to 8 clients, we will be providing you with a Logitech BRIO high-definition webcam to use while you are employed with us. We do kindly ask you to return the webcam when your time with SSC comes to an end. The webcam comes with a USB-C cord. If your computer does not have a USB-C, please reach out to Chris@somaticspiritualcounseling.com if you need help identifying the proper cord.

  • If you are seeing less than 8 clients, consider buying the above camera for yourself. We’ve done a lot of research and it’s the best for the price.

  • We highly recommend using either Zoom or GoogleMeet as your video platform. There are currently no restrictions related to confidential health information during the pandemic.

  • If using Zoom, you must activate HD: “Home” → “Settings” → Video” → “Enable HD”

  • Finally, make sure your internet connection is at least 15 mbps download and 2.5mbps upload. If you share the internet with multiple people, it may need to be even higher. To check this- simply Google: “internet speed test” and click the blue “RUN SPEED TEST” button. 

                 - It’s always helpful to take any other devices (phones, etc.) off the internet while you’re in session

7.
 

FREE VIDEO RESOURCES

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Table and Chair
 

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